Food Server - 18 STEAK
US-LA-Baton Rouge
Careers (PNG Apply)
Req #: 124299
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: - Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Resolves service issues according to the service recovery toolbox - Knows and promotes current casino events and programs and can give guests directions to all casino areas - Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play Qualifications: - Obtain and maintain valid alcohol serving permits - Prior customer service in a fast paced environment preferred - Previous cashiering experience in a high volume restaurant preferred - Read, write, speak and understand English - Excellent customer service/communication skills - Available to work required schedule which may include nights, weekends, holidays and overtime as needed - Must meet professional appearance standards as prescribed by company policy - Must be physically mobile with reasonable accommodations - Must be able to respond to visual and aural cues - Able to work at a fast pace in an often crowded/noisy environment - Must be able to accurately and quickly process all cash transactions - Must be able to lift and carry up to 35 lbs. (Cash drawer, cash register/POS supplies, tables and chairs) - Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, Credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas - Must be able to tolerate industry standard chemicals used for cleaning and sanitizing - Able to work in constricting areas - Able to tolerate second-hand smoke, noise, bright lights
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