Food Runner - Sports Bar and Restaurant - Part-Time
US-MA-Plainville
Careers (PNG Apply)
Req #: 123391
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Delivers food to guests in a timely manner * Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station) * Responsible for clearing all table and resetting them for new seating in accordance with venue standards * Ensure each table is ready for guests arrival in accordance with venue standards * Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables * Monitor tables to assess guests' needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area * Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards * Attendance at pre-shift meetings * Responsible for maintaining a regular and consistent attendance record * Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation * Assist servers in their duties as required, including assistance with sidework * Other duties as assigned by restaurant management Qualifications: * Must have an outgoing, energetic and enthusiastic attitude * Must enjoy hosting others * Must be comfortable initiating conversations and creating a fun environment with our guests * High school diploma or equivalent; 0-6 months of experience or equivalent * Must have the ability to respond to common inquiries or complaints from guests * Must have the ability to perform basic math skills * Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.) * Capacity to work independently with minimal direction * Must be able to listen and respond to visual and aural cues * Knowledge of the hotel/casino industry a plus * Teamwork - ability to work collaboratively within the outlet for effective day to day operations * Compliance with all regulatory, governmental, and safety requirement * Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment * Knowledge of and compliance with department, property and company policies and procedures * Climbing up heights in excess of 10 feet * Lifting/moving maximum of 50 lbs. * Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
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