Food Court Clerk I (Part-Time)
US-WI-Appleton
Careers
Req #: 47692
Type: Part-Time
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Overview: Join Festival Foods as a Part-Time Food Court Clerk! FLSA Status: Hourly/Non-Exempt Reports To: Food Court Manager Are you passionate about food and love providing great service? As a Food Court Clerk at Festival Foods, you'll be at the heart of our fast-paced food service area, preparing and serving up delicious meals for guests. Whether you're making a fresh cup of Caribou coffee, serving pizza, or popping the perfect batch of popcorn, you'll help create a welcoming, enjoyable experience for everyone who stops by. If you thrive in a restaurant-style environment and enjoy working as part of a team, this is the role for you! Responsibilities: What You'll Do: As a Food Court Clerk at Festival Foods, you will: * Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. * Offer Assistance: Provide warm, friendly service by assisting guests with orders, recommending menu items, and ensuring they leave happy. * Prepare & Serve Delicious Food: Work behind the scenes to craft tasty food court offerings, including coffee, pizza, and popcorn, while maintaining high-quality and food safety standards. * Keep It Clean & Stocked: Maintain a sanitary, well-organized food court area by keeping supplies stocked, food safety logs updated, and workspaces spotless. * Work in a Team Environment: Support your fellow associates in a restaurant-like setting, ensuring smooth daily operations. * Stay Safe & Efficient: Follow food safety protocols, handle equipment such as fryers, ovens, and woks, and manage proper temperature controls for all prepared foods. * Teamwork: Perform other duties as needed to support the team. * Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. What We're Looking For: To succeed in the Food Court Clerk role, you should have: * A friendly, team-oriented attitude with strong guest service skills. * Ability to work in a fast food or restaurant retail grocery environment, multitask, and maintain efficiency. * Comfort handling food service equipment like dishwashers, fryers, woks, and ovens (training provided!). * Willingness to be cross-trained in different food court areas. Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Must be able to handle working at fast speeds * Lifting up to 50 pounds on a frequent basis * Full range of upper body motion * May be exposed to extreme temperatures Schedule: * The Food Court Clerk position is a part-time hourly position * The shift may include weekdays, weekends, and holidays Why Join Us? At Festival Foods, you'll be part of a team that values hard work, quality food, and friendly service. Join us in making guests' days better-one meal at a time! Ready to bring your passion for food and service to our team? Apply today! Qualifications: ESSENTIAL DUTIES AND RESPONSIBILITIES * Provides excellent guest service by locating and recommending food court Caribou coffee, pizza or popcorn * Collects and fulfills guests orders or special requests * Oversees food court area by maintaining high quality sanitary conditions and stock levels of condiments, utensils, napkins, containers, and additional supplies * Collects temperatures of food and maintains all necessary food safety logs * Ensures that the process of shrinking items is completed following department procedure * Maintains accurate pricing and signage of food court products * Ensures clean prep areas by a detailed wipe-down before the food is arranged * Ensures all quality standards are being met, including but not limited to, quantity and quality expectations for daily operations * Other duties as assigned * Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to deal tactfully and effectively with guests and all personnel * Good oral and written communication skills * Ability to work collaboratively in a fast-paced environment * Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. * Must have knowledge of or possess the ability to receive proper training in the following equipment/procedures: * Proper lifting techniques, trash compactor, dishwasher, oven, fryer, wok, hot bar and baler * Knowledge of the retail food business * Ability to make timely and effective decisions * Must be able to work at a fast pace and multitask * Must be willing to be cross-trained in other areas of the café * Must be self-motivated PHYSICAL DEMANDS AND WORK ENVIRONMENT * Must be able to handle working at fast speeds * Lifting up to 50 pounds on a frequent basis * Full range of upper body motion * May be exposed to extreme temperatures WORK SCHEDULE * The Food Court Clerk position is a part-time or full-time hourly position * The shift may include weekdays, weekends, and holidays
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