Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Anticipate customer needs and appropriately suggest products to maximize service and sales.
* Resolve service problems according to guidelines.
* Follow appropriate food handling procedures to ensure safe, quality products.
* Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.
* Complete deposits at the end of each shift.
* Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.
* Ensure to go supplies and products are ordered and stocked as needed.
* Accurately deliver to go food items to customer verifying order with guest.
* Assist with running in-house food orders when possible
* Accurately take to go orders from guest. Confirming order details prior to sending to kitchen.
* Assist with Expo of to go orders when possible
* Safely and responsibly handle scalding hot products and equipment.
* Meet department uniform, appearance and grooming requirements.
* Must adhere to regulatory, department and company policies.
* Perform all job duties in a safe and responsible manner.
* Performs other job related and compatible duties as assigned
Qualifications:
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
* High school diploma or equivalent
* Excellent customer service/communication skills
* Ability to count money and change correctly
* Available to work required schedule which may include nights, weekends, holidays and overtime as needed
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