Food & Beverage Systems Manager

				Overview:

Join the Xanterra Travel Collection team:

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members. This role will work in the Greenwood Village office 5 days per week.

Job Summary:

We are seeking a motivated Food & Beverage Systems Manager to provide strategic support for Food & Beverage (F&B) operations throughout the Xanterra Parks and Gateway portfolio. This position collaborates with the Corporate Director of Food & Beverage as well as on-site F&B teams to uphold consistent standards in guest experience, operational excellence, and financial results across all locations.

Serving as an essential liaison among field operations, vendors, and corporate departments, the Food & Beverage Systems Manager facilitates streamlined processes, optimizes system efficiency, and promotes the implementation and sustainability of best practices at each property.

Responsibilities:

Operational Excellence & Process Improvement

* Partner with the Director of F&B to develop and implement processes that enhance revenue, control costs, and improve both guest and employee satisfaction.
* Analyze operational data to identify opportunities in food cost, labor management, loss prevention, menu performance, and inventory control.
* Support cross-property F&B initiatives by coordinating communication and timelines between departments and locations.
* Conduct internal audits to assess training effectiveness, compliance, and operational consistency, and recommend corrective actions as needed.

Systems & Analytics

* Build functional expertise in key company systems (e.g., CloudSuite, Orderly) to provide training, support, and guidance on best practices.
* Develop and maintain key metrics dashboards and financial tracking tools to monitor F&B performance.
* Use data insights to support decision-making, menu development, and operational improvements.

Training & Development

* Identify scalable training needs for culinary and F&B teams and collaborate with Corporate Learning & Development, on-site trainers, and managers to create and deliver targeted learning.
* Support onboarding and skill development for new F&B leaders and team members across front-of-house and back-of-house operations.
* Document, communicate, and reinforce Standard Operating Procedures (SOPs) related to food preparation, guest service, safety, and revenue generation.

Vendor & Supply Chain Coordination

* Collaborate with Supply Chain, GPOs, equipment providers, and key vendors to ensure timely delivery of materials, equipment, training, and support to F&B operations.
* Partner with property teams to align budgets, forecasts, and purchasing with operational goals.
* Identify and leverage emerging technologies to enhance efficiency and consistency across operations.

Innovation & Continuous Improvement

* Stay current on industry trends and bring forward innovative ideas to enhance the guest experience and operational performance.
* Ensure alignment of corporate F&B strategies with property-level execution through effective communication and ongoing collaboration.
* Other duties as assigned. 

Qualifications:

* Associate's degree in hospitality management, culinary management, or related field; bachelor's degree preferred.
* Minimum 5 years of progressive F&B management experience in a high-volume, multi-unit, resort, or concessions environment.
* Strong financial and analytical skills with a data-driven approach to problem solving.
* Proven project management abilities with excellent organizational and communication skills.
* Proficiency with hospitality systems and technology platforms.
* Occasional travel to properties for training, audits, and initiatives.
* Based in Xanterra's Greenwood Village corporate office location.

ADDITIONAL CONSIDERATIONS:

* CloudSuite experience  
* Smartsheet experience 
* Orderly experience
* Prior experience supporting a seasonal workforce 

Compensation:

The pay range for this position is $70,000 - $80,000 annual depending on experience. 

Benefits: 

For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.

Xanterra Travel Collection is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
			

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