Floral Clerk

				Overview:

Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner.  Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service.

Pay for this position starts at $15.00 - $20.60 / hour.

Responsibilities:

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

* Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance.
* Commit to the "Golden Rule" while working with all associates to build a strong floral team.
* Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
* Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available. 
* Place customer special orders in person and over the phone.
* Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet.
* Make arrangement/plant upgrade bows for the season.
* Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies.
* Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality control.
* Keep all floral merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
* Ensure that all product is accurately priced, and that it scans at the register.
* Keep back room/supply area, coolers and display cases organized and clean.
* Perform proper plant care maintenance for both inside and outside product (i.e., watering and trimming foliage and blooms on potted plants, etc.).
* Perform water changes for cut flowers on scheduled days.
* Present favorable impression in dress, personal hygiene and business attitude.
* Practice the "Cleaner's Creed" and proper sanitation procedures.
* Exercise proper safety practices when lifting or moving product, and operate department equipment and tools (under 18 restrictions apply).
* Keep sales and work area mopped, swept clean, orderly, and free from safety hazards; report any hazards to management.

Secondary Job Functions:

* Assist with the daily inventory.
* Inflate balloons and hang up signs.
* Decorate the department to fit the current season.
* Monitor the cooler and display cases for correct temperature to assure product quality.
* Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
* Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
* Other duties assigned by management.

Qualifications:

* Must be 16 years of age;
* Must be able to read and write English adequately.
* Capable of following verbal directions.
* Ability to speak, understand and follow English instructions.
* Must be self motivated, able to work independently.
			

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Roche Bros. Supermarkets

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