Overview:
The Part-Time FItness Attendant is responsible for assisting resort guests with equipment; explaining proper equipment usage and safety; and monitoring the activities during operating hours. Shifts are Saturday and Sunday.
Responsibilities:
* Maintains assigned areas and equipment; including distributing equipment and instructing guests on proper usage.
* Issues activity and safety equipment.
* Follows proper service and maintenance schedules for equipment and activity surfaces.
* Instructs guests on safety procedures; explains and witnesses completion of "Release and Waiver of Liability" forms; disciplines violations of established procedures.
* Operates Company vehicles and equipment according to established procedures.
* Provides a sociable and professional atmosphere at all times.
* Maintains knowledge of all Resort facilities in order to enhance guest satisfaction.
* Requests proper identification from guests for facility usage in order to avoid abuse/misuse of Resort facilities and equipment.
* Maintains proper and suitable recreation areas.
* Practices safety procedures in the performance of all duties.
* Verifies cash totals and change supply at the beginning and end of each shift; follows proper cash register operation procedures; accurately accounts for all monies received and places in the drop safe at the end of the day.
* Follows proper key sign-out and sign-in procedures.
Qualifications:
* High School degree or equivalent preferred.
* Ability to interact with guests and coordinate social activities.
* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
* Maintain a friendly and warm demeanor at all times.
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