Field Service Engineer
VN
Global Careers (External)
Req #: 53351
Type: Regular
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Overview: Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: * Prepare equipment resources and scheduling for onsite campaign * Maintenance of the various calibration software platforms. * Calibration station setup / teardown * Perform safety test on equipment * Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products * Deal directly with customer requests and inquiries, ensures customer satisfaction * Calibrate T&ME, including troubleshooting, problem isolation & provide technical technical feedbacks to customers * Establish and maintain close communication with customers to ensure we capture and meet customer expectation * Compile OOT report for customer notification or problem resolution * Assist in maintaining the calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training * Ensure calibration services comply with ISO/IEC 17025 requirements * Setup new calibration capability for Keysight and multi-vendor products * Validate the new procedures, use of technical manuals * Investigate out of tolerance of measurement standards and implement corrective action * Serve as an internal resource on technical issues support * Deliver other assignments as provided Qualifications: * Bachelor's Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science * Typically 3-5 years relevant experience in Test and Measurement instruments for entry to this level * Experience in DC & low frequency and RF & microwave metrology * Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 * Onsite Calibration fundamentals knowledge, ESD precaution awareness * Must be able to work with minimal supervision and interface effectively with team members and customers * Demonstrate good customer engagement, interpersonal and communication skills * Must be flexible and capable to work in a changing priorities environment Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
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