Field Service Engineer, Entry
SE-Seoul
Global Careers (External)
Req #: 43930
Type: Regular
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Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities: Overall * Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy. * Service is performed on Keysight products and/or products manufactured by other company. * Work is typically performed at Keysight site, but occasionally is performed at a customer location. * Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Detail Responsibility * * Works on on-site customer service and support assignments with broadly defined objectives which may involve customer's operation efficiency, asset management, training & consulting, etc. * Solves straight-forward issues, challenges and problems within field of specialization * Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. * Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software. * Serves as an internal resource on technical issues. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. * May calibrate equipment on-site for large volume customers. * Qualifications: Required * Graduation of college/university, majoring electrical/electronical/mechanical engineering or related majors such as applied physics * Demonstrated written and verbal English communication skill * Self-motivated and passion * No work experience is required Desired, if available * Broad knowledge of measurement science * Programming experience: C#, VEE, Basic, etc(.NET programming) * Project management knowledge/skill/experience
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