Field Engineer I
US-NY-Rochester
Attract-careers1
Req #: 92943
Type: Fulltime-Regular
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Overview: Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future. Responsibilities: Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. Boost Mobile is seeking a Field Engineer I to support the maintenance, integration, and performance of our 5G wireless network. This role provides hands-on experience across site support, outage response, and preventative maintenance. Working under the guidance of experienced team members, the Field Engineer I ensures field readiness, safety, and reliability of our wireless infrastructure by applying standard operating procedures, troubleshooting methods, and strong work ethic. Key Responsibilities: * Respond to network alarms and outages, supporting timely restoral in alignment with SLA and MTTR targets. * Assist with new site integration through DU emulation and resolution of gating issues; conduct preventative maintenance to meet performance goals. * Execute field work following MOPs, technical drawings, and safety protocols; use test equipment for basic troubleshooting and escalate when needed. * Collaborate with internal teams and vendors for joint troubleshooting, inspections, and site readiness. * Maintain accurate logs of work orders, equipment, and field activities in company systems; ensure vehicle safety and participate in monthly audits. * Communicate effectively with field leadership on site status, progress updates, and any operational issues. Qualifications: Education and Experience: * 3-5 years of relevant experience in wireless, electrical, or telecom environments * High school diploma required; technical training or associate degree in a relevant field preferred * OSHA-10 certification or equivalent safety training is a plus Skills and Qualifications: * Basic understanding of wireless infrastructure, electrical safety, and telecommunications equipment * Ability to read and interpret technical documents, including construction drawings, as-builts, and MOPs * Intermediate knowledge of general computer applications; experience with Google Suite is a plus * Strong verbal and written communication skills in English * Ability to maintain driving eligibility under company motor vehicle policies * Must be able to work nonstandard hours, including nights and weekends, as required by the business * Physical ability to lift up to 70 lbs, work at heights, bend, crawl, and stand/walk for extended periods * High school diploma required; technical training or associate degree in a relevant field preferred Visa sponsorship not available for this role
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