Facilities Support Tech
US-CO-Colorado Springs
mountain-commonspirit_external
Req #: 85805
Type: PRN
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Overview: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen-both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve. CommonSpirit Health is one of the nation's largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way. Responsibilities: You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. Responsible for providing expeditious and appropriate responses to alarms and emergency/nonemergency conditions at all times. Monitors surveillance systems, parking gates, building automation system and violation alarms on the card access system. Responsible for monitoring all elevator traffic, calling and dispatching help for entrapment, responsible for monitoring all life safety and medical alarms; maintains logs and reports used to record pertinent information related to all situations. Operates personal computer, answers multiple incoming lines for multiple facilities for both emergent and nonemergent needs ; initiates all emergency and on-call communications when prompted, performs data entry and retrieval of information retained in computerized databases; operates a switchboard console, pagers and various communications equipment. Responsible for Ensuring accuracy for the hospital paging program Applicants must be prepared to work changing workloads and/or rotating shifts. Versatility as a dispatcher is required. * Operate centralized telephone and paging systems for multiple facilities. * Answer incoming calls and determine proper routing of calls for multiple facilities. * Monitor Security, Fire Alarm, and Building Automation systems and determine proper routing of urgent and non-urgent notifications. * Develop and maintain communications log and reports, which include Information from callers, dispatch records, status of page communications. * Respond to inquiries from customers and staff regarding services, capabilities, responsibilities and general information. * Monitor card access computer systems, entering access information as needed. * Retrieve information and perform inquiries of information in computerized databases. Develop and maintain information references, directories, and reports. Qualifications: In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * Switchboard/multi line phones experience * HS/GED required Physcial Requirements-Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
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