FOOD SERVER-SKHS FINE
US-NV-Jackpot
Careers (PNG Apply)
Req #: 130130
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: * Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions. * Responsible for learning and being familiar with all of Cactus Pete's room outlets, Server functions, and for being able to answer general questions regarding the property. * Anticipate guest needs and respond appropriately with a sense of urgency. * Provide superior guest service by positively affecting interactions with guests and team members. * Maintain knowledge of menu offerings to answer guest questions and provide suggestions. * Accurately account for and collect payment for all drink orders through point of sale (POS) system in a timely manner. * Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Garnish and decorate dishes in preparation for serving. * Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required. * Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the Assistant Restaurant Manager on duty. * Abide by all state, state gaming, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. * Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment. * Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. * Consistent attendance at Company/Restaurant training programs as they are scheduled. * Complete opening, closing and other side duties as assigned. * Pass all tests given including the training in order to retain the knowledge needed to be an effective server. * Maintain a well-groomed, neat and clean appearance. Qualifications: * High school diploma or GED equivalent preferred. * Six (6) months experience as a server in a dining establishment or similar job experience preferred. * Previous cash handling experience is preferred. * Must have excellent guest service skills. * Able to operate a point of sale (POS) System and/or adding machine and make change. * Must have basic math skills. * Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change. * Able to work varied shifts and hours. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. * Must be 21 years of age.
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