Responsibilities:
Educational Qualification: Degree in Engineering - Mechatronics /Mechanical /Electrical
Work Experience: 5+ years of experience as a service engineer, field service technician or similar role in technical support and maintenance.
* Strong technical skills and knowledge of mechanical, electrical or electronic systems and components, as well as Good knowledge in drawing reading and P&ID is must.
* Performing on-site repairs, maintenance and installations of equipment and machinery (Experience on Refrigeration & freezing equipment, UHT equipment, Canning equipment etc. will be a first preference)
* Excellent problem-solving and diagnostic abilities, with the ability to analyze and resolve technical issues efficiently. (Good electrical knowledge will be a first preference)
* Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability to avoid any kind of major breakdown.
* Customer-focused attitude with strong communication and interpersonal skills. collaborating with internal teams, including sales, project team, engineering and product development, to address customer needs and provide technical assistance.
* Documenting service activities, including service reports, Spare parts requirement and customer communication, to maintain accurate records and ensure traceability
* Ability to work independently and willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends (Traveling more then 20days/months)
* Knowledge of safety protocols and standards for working with machinery and equipment.
* Good knowledge in factory Acceptance Test (FAT).
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