Overview:
The Omni Richmond Hotel is looking for an engaging, friendly, detail-orientated Food & Beverage Supervisor to join it's amazing team. During the hours of the Westham Tavern & Porch, this individual will provide extraordinary service while creating memorable experiences to our guests and supporting the F&B team. As the F&B Supervisor, this individual will have an opportunity to build on the skills and knowledge needed to advance in the Food & Beverage Industry.
Pay Rate: $20.00 per hour
Responsibilities:
As a leader of the F&B team, your responsibilities include:
* Providing next-level service to guests.
* Providing guest service training and departmental orientation for new team members; Working with F&B managers to provide on-going training and development for all employees.
* Ensuring that the restaurant is set up and ready for service.
* Overseeing side work responsibilities, as well as opening and closing duties; Reviewing the work activities of team members to ensure that all is being performed within the standards established by management
* Coordinating with other F&B Supervisors and F&B Managers on work schedules, purchasing, and inventory control.
* Directing team members in sanitation and sanitary food handling.
* Creating and fostering an environment of support and motivation for team members; Recognizing team members by using Omni Service Cards
* Assisting F&B Managers in reviewing activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
* Assisting F&B team and F&B Managers with effectively resolving problems and addressing concerns with guests, vendors, and fellow team members
* Working with the Culinary team to ensure the food prepared meeting the quality and expectations of guests, as well as management
Qualifications:
To be successful in this role, you'll need:
* Working knowledge of food sanitation and food handling; ServSafe certified preferred
* Understanding of VA ABC laws and regulations; TIPS certified preferred
* The ability to lead a team and willingness to develop team members
* Flexible availability, including weekends, nights, holidays, and periods of high demand
* Dependability and reliability with above par attendance
* Previous F&B experience required; Supervisory experience preferred
* Excellent customer-service and communication skills
* A positive, can-do attitude
* Flexibility to respond to a range of different work situations; Efficient problem-solving skills
* Must be 18 years or older
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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