Overview:
Graduate by Hilton Princeton is seeking an experienced and service-driven Food & Beverage Manager to lead daily restaurant and bar operations while delivering exceptional guest experiences. This role is responsible for overseeing front-of-house operations, driving service excellence, supporting financial performance, and developing a high-performing team. The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and is passionate about cultivating a positive, guest-focused culture.
Responsibilities:
* Oversee daily Food & Beverage operations, including restaurant, bar, and events service
* Lead, coach, and develop front-of-house team members to ensure service excellence
* Monitor guest satisfaction and resolve concerns promptly and professionally
* Partner with Culinary leadership to ensure seamless service execution
* Manage scheduling, labor controls, and staffing levels to meet business demands
* Drive revenue through upselling, promotions, and service standards
* Maintain compliance with health, safety, sanitation, and alcohol service regulations
* Monitor inventory levels and support cost control initiatives
* Ensure adherence to brand standards, policies, and operational procedures
* Support recruitment, onboarding, training, and performance management
Qualifications:
* Minimum 2-3 years of Food & Beverage leadership experience, preferably in a hotel or upscale dining environment
* Strong knowledge of restaurant operations, service standards, and cost controls
* Proven leadership skills with the ability to motivate and develop teams
* Excellent communication, problem-solving, and organizational abilities
* Experience with POS systems and basic financial reporting
* Ability to work flexible schedules, including evenings, weekends, and holidays
* ServSafe and alcohol service certification preferred
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