Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
Responsible for providing prompt, friendly and courteous cashier service to our guests.
Essential Functions
- Supply guests with information on services available on property
- Assist the guests in any way possible and direct guests to tables
- Ensure proper cash handling for all transactions
- Ensure guests in each station are being properly attended
- Maintain knowledge of current hotel & casino activities, beverage outlets and operations
- Utilize proper procedures and documentation for transactions
- Comply with all health and safety standards
- Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis
- Ensure that Superior Guest Service levels are met according to Standard Operating Procedures
- May have to access gaming systems
- Attend meetings as scheduled
- Other job related duties as assigned
Qualifications:
- Requires excellent communication and guest service skills
- Requires cash handling experience and basic math ability
- Some knowledge of food service procedures
- Ability to deal courteously and tactfully with the public
- Ability to understand and comply with all company and departmental rules and regulations, policies, and procedures
- Ability to read, write, and communicate verbally in English
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