F&B Bartender
US-IL-Alton
Careers (PNG Apply)
Req #: 122044
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Must promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with. * Effectively responds to supervisor's requests in all areas of customer interaction and customer concerns. * Mixes ingredients such as liquor, soda, water, and fruit juice to prepare beverages. - * Must constantly pre-bus station. Follows health and safety rules. * Must become trained and certified in TIPS. * Interacts verbally with all bar guests, creating friendly and upbeat atmosphere. * Assists with inventory and inventory control. * Rings in all beverages according to standards set by Food & Beverage department and collects proper money for these beverages. * Serves drinks to all bar guests. * Verifies guest is of legal drinking age when unsure. * Knows all drink prices. * Claims tips received according to laws governing wage. * Knows all Food & Beverage department open and closing times and memorizes their food items to have the ability to inform guests when asked. * Rings up all alcoholic beverage orders for Cocktail Servers. * Makes all alcoholic beverages for Cocktail Servers. * Collects payment from Cocktail Servers and provides them with a receipt. * Completes end of shift checkout and paperwork according to standards set by the Food and Beverage department. * Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity, or improved guest services. Qualifications: * Must be 21 years of age. * High School Diploma or equivalent. * Read, write legibly, understand, and speak English. * Excellent customer service/communication skills. * Ability to count money and change correctly. * Knows cocktail ingredients and proper mixing and pouring techniques. * Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. * Must meet professional appearance standards as prescribed by company policy. * Must be able to respond to visual and oral cues. * Able to work in constricting areas. * Able to tolerate second-hand smoke, noise, and bright lights. * Able to work at a fast pace in often crowded/noisy environment. * Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
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