Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
* Are you ready to take ownership of the end-to-end sales operations process in a multivendor environment?
* Do you want to act as a trusted operational partner for Account Managers and Delivery teams?
* Would you like to join a global software and cloud leader operating in 70+ countries?
Practical Information:
Location: Prague, Czechia | Reports to: Manager CCoE Team Lead | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Czechia | Language Requirements: Fluent/professional Czech/Slovak (written and verbal) and English (B2 level) | Learn more: softwareone.com
As a Junior Sales Operations, you will support the end-to-end (E2E) sales process within the Multivendor (non-Microsoft) business. You will work closely with Account Managers and Delivery teams to manage renewals, RFQs, vendor coordination and operational activities across the full sales lifecycle. In this role, you ensure structured execution of internal processes and timely handling of requests in line with agreed SLAs.
Key Responsibilities
* Own and manage RFQs, renewals and opportunity coordination together with Account Managers, contributing to customer retention and growth
* Coordinate vendor and distributor pricing, renewal quotations and licensing-related cost estimates, identifying opportunities to improve deal margins (e.g. deal registrations or expansions)
* Ensure smooth order processing, backorder management and invoicing support
* Create quotes, process orders and handle customer/partner requests in the internal CRM (Navision experience is an advantage)
* Act as operational partner to Account Managers (BDMs) and collaborate closely with Delivery Centers and Headquarters to ensure efficient handling of requests in line with agreed SLAs
* Build and maintain trusted relationships with customers and prospects, communicating daily in English with Headquarters and suppliers
* Continuously identify opportunities for process improvements across the sales lifecycle
Qualifications:
* Previous experience in a similar Sales Operations role; customer management experience is an advantage
* Basic knowledge of vendor licensing processes is beneficial
* Ability to manage multiple parallel opportunities independently
* Structured, reliable and detail-oriented working style with strong multitasking skills
* Ability to work independently and make sound decisions
* Motivation to further develop expertise within licensing and multivendor operations
What's on offer:
* 25 vacation days, plus additional days for long service (up to 5 extra days)
* A flexible hybrid setup combining home office and time in our Prague office
* Annual team events, rooftop barbecue, and informal monthly breakfast with your colleagues
* A Multisport card, weekly physiotherapy sessions in the office, and complimentary coffee and snacks
* Coverage of your annual public transport pass
* Language classes and professional certifications aligned with your individual development path
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