Expert EPIC Configuration Analyst
US-NM-Albuquerque
Careers (External)
Req #: 47020
Type: Full Time
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Overview: Now hiring a Expert EPIC Configuration Analyst! Presbyterian healthcare is hiring a Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions How you belong matters here. We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members. Why Join Us * Full Time - Exempt: Yes * Job is based at Rev Hugh Cooper Admin Center * Work hours: Days * Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees. Prefer Qualifications: Epic Orders Certification required Responsibilities: * Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required. * Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams. * Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions. * Modify Epic records, tables, and master files to support the application design, additions, and changes. * Implement changes using documented procedures that are compliant with departments policies and procedures. * Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records. Qualifications: * Bachelor's degree plus 3 years of IT or business experience. 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. * Epic certified in supporting application plus additional proficiency/certification/badges in related application area
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