Exit Booth Agent - Kona Airport
US-HI-Kailua Kona
NationalAlamo US
Req #: 520564
Type: Regular Full-Time
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Overview: Enterprise Mobility has an exciting opportunity for Full Time Exit Booth Agents at the Kona Airport - National Car Rental location (96740). The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits: * Time Away from Work (paid time off) * Employee discount * Retirement savings plan including 401k with matching profit sharing * Health Insurance * Life Insurance * Dental Insurance * Vision Insurance * Training and development Shift: 40 hour week, ranging between 10am-10pm, which includes weekends and holidays Rate of pay: $18.06/ hour As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers, and the communities we serve is our top priority. Responsibilities: * Prepare all rental documents accurately and completely. * Verify car information and VIN number for security and car control. * Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. * Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. * Provide all customers with undivided attention while assisting them at the exit booth. * Make eye contact and greet all customers; thank customer at the conclusion of all transactions. * Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. * Perform other customer service-related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. Equal Opportunity Employer/Disability/Veterans Qualifications: * Must be at least 18 years old * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Apart from religious observation, must be able to work a full time 40 hour week, ranging between 10am-10pm, which includes weekends and holidays
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