Overview:
PRN/On call to work events, as neededJob Summary
The Events Liaison, Mobile plays a key role in supporting Novant Health's community engagement initiatives by facilitating and supporting mobile medical unit events across multiple locations. This position is responsible for traveling to community-based sites, assisting with event coordination and logistics, conducting patient documentation, and ensuring effective communication before, during, and after events. The Events Liaison, Mobile will also compile post-event data and help ensure a smooth, positive experience for patients, community partners, and internal stakeholders.
Key Responsibilities
* Drive and operate a mobile medical unit to multiple community-based locations to support outreach and engagement initiatives.
* Support coordination and execution of community events requiring the mobile medical unit.
* Assist with event logistics, including setup, communication, and on-site coordination.
* Conduct accurate patient documentation and data entry in EPIC and other systems as required.
* Compile and submit post-event reports and data to support program evaluation and improvement.
* Serve as a professional representative of Novant Health while engaging with patients, community partners, and internal teams.
* Support effective communication among clinical staff, event partners, and Novant Health leadership to ensure successful events.
* Maintain confidentiality and comply with all Novant Health policies and procedures.
Education
* High School Diploma or GED: Required
* Associate Degree (2-year): Preferred
Experience
* Five years of experience driving a 40-foot truck, bus, or other large mobile unit: Highly Preferred
* Two years of experience in direct patient or customer engagement: Preferred
Licensure & Certification
* Commercial CDL Driver's License: Highly Preferred
* Basic Cardiac Life Support (BCLS): Required within six months of hire
Required Skills & Competencies
* Ability to drive and travel to multiple locations and facilities as needed.
* Ability to work independently with minimal oversight while also collaborating effectively as part of a team.
* Strong data entry and documentation skills, including proficiency with EPIC, Microsoft Office, and other required systems.
* Demonstrated commitment to exceeding customer service standards through strong communication, sensitivity, teamwork, accountability, motivation, excellence, and respect.
* Ability to accept and respect diversity without judgment.
* Proven ability to handle confidential information with discretion and professionalism.
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