Enterprise Systems Analyst, II B
IN-Bangalore
APAC
Req #: 110781
Type: Employee|Employee|Regular Full-time
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Overview: Participates in analyzing, evaluating, and reviewing business problems to be solved with automated systems. Responsibilities: * Participates in analyzing, evaluating, and reviewing business problems to be solved with automated systems * Supports and maintains software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities * Contributes to process flows and solutions for business problems * Performs configuration, setup, and updating of application, including table definitions and access control * Enters and ensures validity of data entered into established tables, fields and system databases * Works with team to design extensions and tailored solutions required for aligning packaged applications for business scenarios * Collaborates with team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff * May set up user accesses and trains users on application * Contributes to make changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer * Participates to perform system upgrades including planning and scheduling, coordination and deploying * Provides timely resolution of problems or escalation on behalf of customer * Participates to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance * Works with cross-functional linked teams to address business or systems issues * Able to provide Audit evidence for Siebel & ERP Systems * Able to perform Roles and Responsibilities in Enterprise Systems like ERP & Siebel. * Should be able to Automate the Workflows using AI Tools like Gen AI, RPA, Agentic AI etc * Should have knowledge on AI Skill Set like Python, Embeddings, AI Cloud Platforms like GCP Qualifications: * Bachelor's Degree required or equivalent experience * 2-5 years of experience * Good Communication Skills * Ability to understand end user issues * Technical hands-on experience * Able to work independently and excel in a collaborative environment * Ability to trouble shoot * Demonstrated knowledge of applicable IT systems /applications * Ability to develop new systems and tools * Experience in documenting and maintaining up to date systems procedures * Demonstrated analytical skills * Experience in performing in a fast-paced, high growth, rapidly changing environment * Ability to identify and implement process improvements
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