Enterprise Systems Analyst B (IN), Senior
IN-Bangalore
APAC
Req #: 108864
Type: Employee|Employee|Regular Full-time
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Overview: Solves highly complex business issues and problems with automated systems. Technology Requirements: * Strong expertise in Siebel Configuration, Siebel Tools, Siebel Workflow, and Siebel Scripting. * Proficient in installing and deploying enterprise-scale Oracle Siebel CRM environments, including Siebel Tools and Developer Web Client setup and configuration. * Knowledge of Oracle Siebel Architecture, Administration, and integration, including automated builds, deployment manager, repository import/export, table activation, and object manager maintenance. Responsibilities: * Manages the development of software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities * Manages mission critical process flows and solutions for business problems * Performs complex configuration, setup, and updating of application, including table definitions and access control * Manages validity of complex data entered into established tables, fields and system databases * Designs extensions and tailored solutions required for aligning packaged applications for business scenarios * Builds and produces complex reports using query and flexible reporting tools to meet the requirements of business management and staff * Manages set up and user accesses * Implements changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer * Manages complex system upgrades including planning and scheduling, coordination and deploying * Manages availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance * Leads cross-functional linked teams to address business or systems issues Qualifications: * Bachelor's Degree required. Advanced Degree preferred * 7-10 years of experience in to Siebel CRM * Experience into Open UI Development is Mandatory. * Strong communication skills to effectively work with others * Demonstrated ability to solve end user issues * Advanced technical experience * Ability to mentor team members * Managing complex issues and applying root cause analysis * Expert knowledge of applicable IT systems/applications * Ability to implement new systems and tools * Experience managing IT documentation processes * Advanced analytical skills * Advanced demonstration of project managing IT solutions * Manages in a fast-paced, high growth, rapidly changing environment * Demonstrated ability to identify and implement process improvements
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