Responsibilities:
The Maintenance Technician is responsible for the overall upkeep, repair, and preventative maintenance of the hotel's physical property, guest rooms, and equipment. This role ensures a safe, functional, and comfortable environment for guests and associates by responding to maintenance requests in a timely and professional manner.
Key Responsibilities:
Guest Room & Public Area Maintenance
* Perform routine maintenance and repairs in guest rooms, including HVAC units, plumbing fixtures, lighting, appliances, and furniture
* Address guest maintenance requests promptly to ensure satisfaction and minimize service disruption
* Inspect public areas (lobby, hallways, stairwells, parking lot) and correct any maintenance issues
Preventative Maintenance
* Complete scheduled preventative maintenance tasks as assigned (PTAC units, water heaters, fire safety systems, etc.)
* Maintain accurate logs of maintenance work and inspections
* Identify potential issues and proactively resolve them before they escalate
General Repairs
* Perform basic repairs including drywall, painting, minor carpentry, plumbing, and electrical work
* Troubleshoot and repair mechanical systems and equipment
* Assist with room turns by ensuring all systems are fully operational
Safety & Compliance
* Ensure compliance with brand standards and local/state regulations
* Respond to emergency situations such as power outages, water leaks, or equipment failure
Grounds & Exterior Maintenance
* Maintain cleanliness and safety of exterior areas including parking lot and walkways
* Assist with seasonal tasks such as snow removal, salting, or basic landscaping
Team Collaboration
* Communicate effectively with Front Desk and Housekeeping regarding room status and maintenance issues
* Support other departments as needed to ensure smooth hotel operations
Qualifications:
* Experience in a hotel or a related field preferred.
* High School diploma or equivalent required.
* Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
* Must have a valid driver's license for the applicable state.
* Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
Benefits
* In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.
Applications will be accepted until 4/29/26
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