Overview:
The Engineering is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and/or Assistant, the engineer will assume the administrative, financial and operating aspects of the hotel for the Engineering department.
Responsibilities:
* Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
* Ensure that the hotel is in compliance with all local, state and federal laws.
* Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
* Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
* Actively participate in energy conservation programs per Highgate Hotel's standards.
* Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
* Ensure compliance with the Americans with Disabilities Act (ADA).
* Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
* Assist in developing and controlling wage/salary, other expenses and energy budgets per Highgate Hotel's financial standards.
* Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
* Assist as necessary with special projects and renovations.
* Repair and program hotel electronic lock system.
* Assist in scheduling preventive maintenance tasks.
Qualifications:
* High School diploma or equivalent and/or experience in a hotel or a related field required.
* At least three years progressive experience in a hotel or related field preferred.
* Trade school and/or College course work in related field preferred.
* Previous supervisory skills required.
* Flexible and long hours sometimes required.
* Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs
* Perform other duties as requested by management.
Share this job:
Share this Job
