Employee Relations Manager - Grand Canyon South Rim
US-AZ-GRAND CANYON
Xanterra Attract Portal
Req #: 37153
Type: Full-Time Year-Round
|
|
||||||||||
|
|||||||||||
Overview: Live. Work. Explore. as a part of our Administrative/HR team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We're hiring an Employee Relations Manager to Live. Work. Explore. at the south rim of the Grand Canyon! Job Summary: The Employee Relations Manager provides advice and consultation to our operation leaders on a variety of employee relations issues. This role provides hands-on, end-to-end support to department leaders and managers to effectively manage and resolve employee relations issues, including performance management, corrective actions and terminations, complaints and conflict resolution, workplace investigations, and critical incident response. This role promotes equity, fair treatment, and positive employee relations and ensures compliance with policies, procedures, and state and federal employment laws. This role may also contribute to various HR initiatives and programs. The Details: Position Type: Full-Time, Year-Round Season Dates:July or August 2025 Pay: $62,000.00 + DOE Housing: A private 2-bedroom house for $222 month, payroll-deducted, employee is responsible for utilities Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection(r), we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park. Life at the South Rim: * One free meal per meal service. * Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth) * A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world! Benefits: * Medical, Dental, Vision * Paid Time Off and Holidays * Disability Insurance * 401k with match * Life and AD&D Insurance * Employee Assistance Program * Wellness Programs * Learning and Development Programs Perks: * Free Grand Canyon National Park pass * Rec Center - Fitness Equipment, Computers, and Free WiFi * Paid Day off on your birthday * Discounted mule rides * Free Grand Canyon Railway Train Rides * Retail, Lodging and Travel Discounts * Planned employee trips and activities * 15% Verizon service/products discount * $350 Referral Bonus Program * The adventure of a lifetime! Responsibilities: * Serves as primary contact with the department leaders and managers for employee relations advice and guidance. * Provides front-line support in the prevention, identification, investigation, and resolution of employee relations issues. * Resolves employee complaints and facilitates conflict resolution between team members to promote a positive, safe and compliant work environment. * Conducts effective, thorough and objective workplace investigations. * Prepares investigative reports to support findings, recommends remedial measures if appropriate, and implements them in partnership with HR and management. * Works with department leaders and managers to prepare appropriate performance documentation such as coaching/ counseling, corrective actions, and terminations. * Partners with Employee Residence Manager to address housing violations. * Responsible for reviewing and following up on Incident Reports addressing off-duty conduct issues. * Ensures consistent application of company policies, practice and procedures, work rules, corrective action history, relevant laws, and best practices. * Coordinates with Risk Management department on escalated workers' compensation claims on leave, reasonable accommodation, and termination issues. * Maintains accurate, timely, and required documentation of employee relations activities. * Develop and track HR/ER metrics, analyzes data, and trends, provides insight, and makes recommendations. * Engages in strategy to design and help implement proactive programs to help minimize employee relations risk. * Contributes to the ongoing improvement of our HR operations, making them more efficient and responsive to our employees' needs, ensuring adherence to best practice and relevant legislation. * Assists with project management on a variety of HR process improvement initiatives and supervisory training programs. * Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources and employment law. * Other job-related responsibilities and projects as requested. Qualifications: * Excellent verbal and written communication skills. * Strong presentation and documentation skills. * Excellent interpersonal and conflict resolution skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and operate with a sense of urgency. * Ability to act with integrity and professionalism and deal with confidential and highly sensitive information. * Thorough knowledge of employment-related laws and regulations. * Proficient with Microsoft Office Suite. * Proficiency with or the ability to quickly learn the organization's HRIS and Talent Management Systems. * Bachelor's degree in Human Resources, Business Administration, or related field preferred. * 4 years of employee relations experience. * 2+ years of experience conducting workplace investigations. * PHR, SPHR or SHRM-CP preferred. Physical Requirements include: * Regularly required to sit and work on a computer. * Occasionally required to stand. * Occasionally required to lift and/or move up to 15 pounds. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Share this job:
