Emergency Trauma Center Coordinator
US-NJ-Hackensack
Hackensack Meridian Health
Req #: 162441
Type: Full Time with Benefits
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Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change The Emergency Trauma Center Coordinator is responsible for the day-to-day administration of the Emergency Trauma Department office, including direction of the office personnel, as well as responsibility for the Emergency Trauma Center's operational, financial, and administrative coordination. Responsibilities: A day in the life of a Emergency Trauma Center Coordinator at Hackensack Meridian Health includes: * Manages the day-to-day activities and administrative personnel within the Emergency Trauma Department office. * Researches, organizes, and collects departmental administrative and operational information, assembles data and prepares reports as needed. * Monitors Administrative/Clinical contract compliance for Emergency Trauma Center and Observation physicians. * Collects data on performance metrics (RVUs, throughput) for periodic evaluations of providers; prepares graphics and builds scorecards. * Investigates and develops highly sensitive documentation regarding case reviews, incident reports and risk management concerns. * Communicates directly to patients on concerns, patient care issues and grievances; proactively investigates issues and provides follow up and resolution. * Identifies inter and intra departmental problems and provides or assists with resolution. * Assures completion of credentialing for new physicians and mid level providers within the department in coordination with the Medical Staff Office (MSO). * Prioritizes Chairman's significant commitments and responsibilities with discretion and in a time sensitive and efficient manner. * Ensures departmental expenses adhere to budget; reviews and approves all physician, APN's and Physician Assistant's travel and training expenses, departmental expenses, including internal/external vendor invoices; submits purchase orders as required. * Responsible for payroll administration and validation of reported hours and timekeeping records. * Assists in the review and development of departmental procedures and recommends improvements. * Interfaces with Chairman and Administrator on personnel issues and compensation agreements. * Manages the reappointment process for Emergency Trauma Department Attending physicians, APNs, and Physician Assistants. * Manages the OPPE and bi-annual provider evaluation process and related documentation. * Coordinates the scheduling of Emergency Trauma Center Faculty Practices meetings, prepares minutes and ensures follow up on action items. * Primary resource for all contracted services, including scribes, coding and billing. * Drafts and edits compilation of the Chairmans Annual Report. * Adheres to the standards identified in the Medical Center's Organizational Competencies. Qualifications: Education, Knowledge, Skills and Abilities Required: * Bachelor's degree in related field or equivalent related work experience. * Five years experience working in medical center or medical office. * Strong knowledge of healthcare operations. * Problem solving capabilities. * Ability to project leadership qualities and maintain professional standards. * Ability to remain positive and supportive under high stress situations and conflict resolution. * High proficiency with MS Office applications. * Excellent planning and organizational skills. * Self-directed, effectively works independently and as part of a team. * Builds and maintains supportive relationships with diverse groups, including office staff, hospital administration, and other departments and outside agencies. * Takes initiative to develop his/her potential through continuing education. Education, Knowledge, Skills and Abilities Preferred: * Prior experience working for a senior leader or department chairman. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
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