Overview:
To provide efficient friendly customer service at all times and to maintain a clean, professional top quality restaurant.
Responsibilities:
* Properly set-up and maintain a clean efficient service area of the restaurant throughout the shift
* Perform our guest services by using the Moments of Service guidelines
* Responsible for ringing orders into Micros, and delivering orders to the table
* Continually check back with guests
* Keep all supplies stocked
* Clean, clear and reset service areas
* Protect the hotel from liability with regard to over serving guests
* Complete all duties as assigned by manager
* Assist bartender when needed
* Ensure tables are set up properly
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Attend all designated staff meetings and training sessions
* Familiarity with food and drink menus
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
* Previous serving experience required
* Must be able to work a flexible schedule including weekends and holidays
* TABC and Food Handler certifications are required
* Candidates must be able to speak fluent English
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