Ecommerce Monetization Specialist II
US-CO-Littleton
Attract-careers1
Req #: 98721
Type: Fulltime-Regular
|
|
||||||||||
|
|||||||||||
Overview: Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Responsibilities: Candidates must be willing to participate in at least one in-person interview. This role addresses the challenge of maximizing customer lifetime value within a complex digital ecosystem by transforming the "My Account" experience into a primary revenue driver. The specialist solves the problem of static customer journeys by implementing data-driven, personalized monetization strategies that bridge the gap between technical operations and strategic business goals. By orchestrating cross-functional efforts across product and design teams, this individual ensures that every digital interaction actively contributes to increased ARPU and device upgrade rates. What Success Looks Like * Actionable monetization initiatives that directly increase digital sales and maximize ARPU across app and web platforms * Targeted customer segments that deliver personalized, high-conversion offers to logged-in users * Optimized user experiences achieved through seamless partnership with Ecommerce Operations and AEM authors to translate metrics into content enhancements * Data-driven recommendations for sustainable growth derived from rigorous tracking of monetization KPIs and performance analytics * Improved feature adoption and customer loyalty resulting from strategic enhancements to the My Account customer journey * Advanced AI application to automate segment identification and predict customer response patterns for promotional campaigns Qualifications: Core Skills and Competencies * Critical experience leading growth initiatives within digital sales, e-commerce operations, or CRM environments * Proficiency in data interpretation and business intelligence using tools such as Adobe Analytics, Tableau, and Google applications * Collaborative expertise to advocate for monetization needs and influence outcomes across Product, Design, and Pricing teams * AI Literacy and the ability to leverage generative AI tools to streamline content ideation and strategic planning * Results-oriented adaptability to thrive and maintain momentum within a fast-paced, evolving digital landscape * Professional communication skills required to present complex monetization tactics to diverse cross-functional stakeholders Additional Qualifications * Master of Business Administration (MBA) * Previous experience or deep familiarity with the Telecommunications or Wireless industry Minimum Requirements * Minimum Education: Bachelor's Degree in Business Administration, Marketing, or a related field * Minimum Experience: 3 years of experience in digital sales, e-commerce operations, or CRM * Required Technical Skills: * Adobe Experience Manager (AEM) * Adobe Target * Adobe Analytics or Google Analytics Visa sponsorship not available for this role
Share this job:
