ETL Support (Informatica)
IN-TN-Chennai
English Portal
Req #: 37918
Type: Permanent or Fixed Term Contract
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Overview: * 2-3 Years of experience * Informatica workflows * Good knowledge in SQL and ETL Concepts * L1 support experience * Healthcare domain experience will be an added advantage * Willingness to work in a 24x7 shift model (6 AM, 2 PM, 11:30 PM rotational shift) 100 % WFO Responsibilities: * Executing and monitoring production data and data exchange related processes, timely and conscientiously. * Executes defined standard operating procedures (SOPs) as per defined schedule viz. Daily, Weekly, Monthly, Quarterly and Yearly * Assists with implementing new SOPs / refining SOPs for providing routine service. * Initiates troubleshooting and/or appropriate notification of issues timely. * Monitors status of normal production processes as well as progress of issue resolutions * Responsible for communication of results and/or issues per team standards. * Shifts focus between clients and/or processes throughout the day to meet production needs. * Balances incoming requests with previously scheduled work. * Assists personnel, both internal and external, by answering questions and supplying information * Assists in outage resolution, validation after weekend patching and rollover activities * Effectively supports projects/teams in order to produce desired results. * Develops and maintains an effective working relationship with internal and external customers.
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