EPIC Environment Manager
US-NM-Albuquerque
Careers (External)
Req #: 48104
Type: Full Time
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Overview: Now hiring a EPIC Environment Manager! Presbyterian Healthcare is hiring a EPIC Environment Manager to defines, develop, and implement the Epic change control and optimizes the change management processes for the Epic IT Teams. The EPIC Release Manager coordinates key Epic environment activities, including Epic updates, upgrades, and build migration between the Epic environments, serving as a liaison between the Epic application teams and the Epic infrastructure teams. How you belong matters here. We value our employees' differences and find strength in the diversity of our team and community. At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members. Why Join Us * Full Time - Exempt: Yes * Job is based at Rev Hugh Cooper Admin Center * Work hours: Days * Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees. Responsibilities: * Works closely with the Epic Data Courier Team, database administrators, hyperspace deployment administrators, and web and service server administrators * Manages multiple Epic environments and ensures that they are maintained * Works with subject matter experts and leadership to identify and review the appropriate technological solutions for various business needs * Collaborates to achieve technology operations of a state-wide technology network, including electronic health records, population health, healthcare analytics, and business intelligence systems to advance the goals of the health system * Serves as the main point of contact for technical issues and general questions related to assigned applications * Works with Epic representatives and end users to ensure the system meets the organization�s business needs regarding the project deliverables and timeline * Escalates end-user problems to the appropriate level when necessary. Includes triaging issues to the appropriate application owner. Qualifications: * Bachelors degree in Computer Science, Information Systems, Business Computer Systems, Business Administration, or a related field is required. * Master's degree in a related field preferred * 5 years EPIC experience * Epic Certification required. * ITIL certification preferred.
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