Overview:
Why This Role Matters
The Electronic Medical Records Specialist help ensure the integrity, accessibility, and compliance of patient health records. You will play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function.
What You Will Do:
* Location: ONSITE, Novant Health facilities in the Charlotte region.
* Schedule: Monday - Friday, 8:30am - 5:00pm with weekend and holiday rotations.
* Perform discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning.
* Provide department phone coverage, order medical records from off-site vendors, and support accurate and secure patient records by monitoring and maintaining information management standards and systems.
* Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
* Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly.
* Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
* Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
* Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.
What You Will Need:
Required:
* High School Diploma or GED.
* 3+ years of equivalent work experience with similar work assignments roles and responsibilities, or zero years of experience with RHIT or RHIA licensure.
* Ability to drive/travel to multiple locations/facilities as needed.
* Excellent analytical and customer service skills.
* Ability to successfully complete generic and department-specific skills validation and competency testing.
* Ability to multitask and work independently with limited supervision and meet standardized productivity metrics/goals.
* Strong working knowledge of HIPAA requirements.
* Comfortable in a computer-based workflow.
* Working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.
Preferred:
* RHIT license.
* Associate Degree.
* Experience with the EPIC EHR and/or Hyland On Base scanning application.
What's In It for You:
* Comprehensive benefits include medical, dental, vision, and life insurance.
* Retirement fund with matching contributions.
* Tuition assistance for qualifying team members.
* Employee assistance programs and discounts.
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