Overview:
Department: Health Information Management
Location: Onsite at Presbyterian Medical Center, Charlotte, NCSchedule: Monday - Friday, 8:30am - 5:00pm, every other weekend and rotating holidaysPreferred Experience: Working knowledge of medical record document types, scanning, EPIC EHR and/or Hyland OnBase scanning application systemsEmployment Type: Full time with benefits
What You'll Do:
* Develop, implement, maintain, and monitor information management standards and systems to support accurate and secure patient records.
* Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
* Handle department phone coverage, record retrieval and ordering from off-site vendors, and discharge unit rounding.
* Deliver professional customer service to callers and visitors of the HIM department, addressing inquiries and resolving issues promptly.
* Assess, prep, scan, and index medical documents into electronic medical record (EMR) systems, including HIMSS7 unit scanning.
* Conduct quality analysis of scanned paper medical records to ensure accuracy and completeness in EMR systems.
* Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
* Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
* Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.
* EMR Specialists may be assigned additional on-site HIM duties as necessary in order to maintain fluid departmental operations.
* Team member will also foster working relationships with other departments to ensure timely resolution related to any issues within these workflows.
You Belong Here:
Let Novant Health be the destination for your professional growth. Come join a remarkable team where quality care meets quality service, in every dimension, every time. At Novant Health, one of our core values is fostering a culture of belonging for our team members. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
* Our team members are part of an environment that fosters team work, team member engagement and community involvement.
* The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
* All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications:
* Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
* Experience: Minimum three years equivalent work experience with similar work assignments roles, and responsibilities or RHIT/RHIA in lieu of experience equivalent work experience. Internal Candidates: A combination of the above qualifications and proven success will be considered within HIM leader discretion, required.
* Licensure/Certification: RHIT, preferred.
* Additional Skills (required): Must possess excellent analytical skills and customer service skills. Ability to successfully complete generic and department-specific skills validation and competency testing. Must have the ability to multitask and work independently with limited supervision. Must be able to meet standardized productivity metrics/goals. Should have a strong working knowledge of HIPAA requirements. Must be comfortable in a computer-based workflow. Must have a working knowledge and/or familiarity with acute care medical records and hospital regulatory environment. Ability to drive/travel to multiple locations/facilities as needed.
* Additional Skills (preferred): Experience with the EPIC EHR and/or Hyland On Base scanning application.
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