Overview:
The Age Strong Shuttle Driver provides door-to-door transportation service to Boston's older adults. The Driver is responsible for providing prompt, courteous, and safe transit to passengers while following traffic laws and pre-scheduled routes.
Responsibilities:
* Provide door-to-door transportation service to Boston's older adults.
* Utilize navigation technology to follow the most optimal route.
* Follow directions and adjust to day-of schedule changes; maintain an organized travel schedule.
* Carry out daily maintenance checks and report irregularities.
* Record and report an accurate daily count of mileage and other data.
* Ensure the assigned vehicle is sufficiently fueled and always ready for use.
* Assist clients with mobility limitations or challenges, assist with wheelchair securement, loading and unloading bags, etc.
* Keep the vehicle clean and free of debris.
* Take the vehicle for a routine maintenance wash.
* Report when the vehicle is in need of detailing service to maintain interior and exterior cleanliness.
* Flexible schedule, as some nights and weekends are required.
* Performs related work as required.
* Assists with Commission events as needed.
* Comply with City of Boston policies and procedures protecting client information and the confidentiality of the information.
Qualifications:
* Minimum of three (3) years of proven driving experience serving the public, including those with limited mobility.
* High School Diploma or General Education Degree (GED) required.
* Customer service experience preferred.
* Strong work ethic. Punctual with strong attendance history.
* Knowledge of first aid & CPR preferred.
* Knowledge of Boston roads, traffic laws, and regulations, and attentive use of defensive driving techniques.
* Ability to operate wheelchair lifts.
* Familiarity with the use of GPS devices.
* Ability to lift up to 50 lbs.
* Ability to operate a variety of vehicle types.
* Ability to remain calm in stressful driving situations.
* Experience and comfortability working with diverse communities, delivering services to a multiracial, multigenerational, multicultural, and multilingual population.
* Professional, adaptable, and friendly attitude.
* Excellent interpersonal skills.
* Problem solving ability.
* Ability to exercise good judgment and focus on detail as required by the job.
* Experience in typical office software systems (Microsoft Office Suite or equivalent) preferred.
* Bilingual preferred.
* A valid Mass driver's license is required.
* Excellent driving record (applicant must provide official driving record from the Registry of Motor Vehicles).
* Physical examination required, including a pre-employment drug test.
Subject to CORI check.
BOSTON RESIDENCY REQUIRED.
Terms:
Union/Salary Plan/Grade: AFSCME/RA-11
Hours per week: 35
Share this job:
Share this Job
