Driver / Houseperson
US-OR-Portland
Careers English
Req #: 104441
Type: Regular
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Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Responsibilities: Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the van according to scheduled van runs and/or as needed for guests and accommodate guests during their stay in an attentive courteous and efficient manner. Other responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. This includes but is not limited to delivering service items to guest rooms upon requests from the front desk, removing trash in public areas, assist housekeeping with removal of trash and linens, cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, and cleaning and setting-up meeting room functions. Qualifications: QUALIFICATIONS: * High School diploma or equivalent required and/or experience in a hotel or a related field preferred. * Must have a valid driver's license for the applicable state. * Minimum of one year driving experience * Must have an acceptable MVR (Motor Vehicle Driving Record) * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must maintain composure and objectivity under pressure. RESPONSIBILITIES: * Approach all encounters with guests and employees in a friendly service oriented manner. * Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) * Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. * Greet guests' in a pleasant manner. * Load and unload luggage carts. * Load and unload van with luggage. * Escort guests to rooms upon request. * Check/store luggage for arrivals and departures using luggage tags. * Open and close cab doors for arriving and departing guests. * Maintain current listing of local and area attractions special events and activities. * Maintain list of local transportation guides churches sport arenas etc. * Provide information maps and directions as required. * Ensure lobby reader board is correct. * Maintain cleanliness of motor entrance front door and lobby area. * Deliver flowers packages and messages to guest rooms. * Maintain cleanliness of van interior and exterior. * Drive van as per scheduled runs. * Show guest rooms and suites as needed and emphasize company amenities. * Clean Public restrooms and pool areas and ensure maintenance on a regular basis/ as needed throughout the shift * Clean, dust floors and vacuum floors daily according to Aimbridge Hospitality standards. * Remove trash in public areas, back of house and from guest rooms as needed. * Maintain hotel equipment in proper working order. * Maintain storage of hotel equipment in proper area. * Complete special cleaning projects as assigned by management. * Complete daily assignment check list and submit to supervisor at the end of the day. * Other duties as required.
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