Document Processing Specialist
US-IA-Cedar Rapids
careers
Req #: 164380
Type: Full Time Benefits
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Overview: Document Processing Specialist Shift: M-F, 8a-4:30p Location: On-site in Cedar Rapids, IA. St. Luke's Hospital. The Document Processing Specialist is accountable for the preparation, scanning, and verification of medical record documents for integration into the electronic patient record. The Document Processing Specialist ensures medical records are processed in accordance with standardized HIM system wide guidelines. In addition, the Document Processing Specialist is responsible for communicating all issues that impact quality or timely integration of the documents into the patient's electronic record. Responsibilities: Information Management * Accurately prepare paper medical records for scanning following standardized HIM system wide prep guidelines. * Scans paper medical records into the electronic health record using a scanning device. * Accurately Indexes and verifies medical record images into the electronic health record following standardized HIM system wide document type guidelines. * Responsible for the verification batches of scanned medical record images are released into the appropriate quality review queue or committed into the patient's electronic medical record. * Monitors and processes images from network file sweep folders. * Meet quality and productivity standards. * Upon request assist in the training of new hires by utilizing operational knowledge of prepping, scanning, and indexing processes. * Responsible for communication and reporting any system or workflow issues to appropriate leadership or team members. * Upon request, performs quality control and processing of reports. * Retrieves paper documents from defined patient care locations Customer Service * Promptly answers office phone calls or assists with phone coverage. * Frequently monitors incoming department faxes, as necessary. * Responds to and fulfills continuation of care requests, as necessary. Qualifications: Education: * High school diploma or GED equivalent Experience: * Previous work history in health information services/medical records department or office experience. Knowledge/Skills/Abilities: * Keyboarding skills * Read, write and speak fluent English * Adheres to privacy and confidentiality policies for all internal and external customers * Demonstrates the ability to multi-task and work in an organized, efficient, and process-oriented manner * Possesses good problem-solving skills in reasoning through work related issues * Exhibits excellent oral communication skills and the ability to interact with customers and team members with diverse education, lifestyle and back grounds in accordance to the facilities mission, vision and values
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