Director of Security & Safety/Loss Prevention
US-FL-Miami
Management
Req #: 72599
Type: Full-Time
|
|
||||||||
|
|||||||||
Overview: The Director of Security is responsible for overseeing all security and safety-related programs within the hotel. This role involves monitoring and enforcing security protocols, conducting regular inspections, and ensuring the safety of guests, associates, and vendors. The Director will implement standard operating procedures (SOPs) and respond to emergencies while maintaining a calm and professional demeanor. This position requires collaboration with various hotel departments and the ability to lead and train staff on security measures and emergency procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. Responsibilities: * Direct, monitor and assist in all hotel security and safety related programs. * Perform protective, preventative, safety and security related enforcement functions touring hotel complex. * Implement and monitor all related SOP's, Mission Vision and Values in a courteous manner. * Complete daily documented tours of entire hotel complex, promoting safe work practices. * Understand and implement Emergency related procedures (Fire, Medical, Weather, Bomb Threat, etc). * Understand all security related systems -- CCTV, Radio, Key Card System, Fire Panel, etc. * Ensure incident reporting forms are completed correctly based on factual investigations. * Train managers and associates on all Emergency procedures. * Work closely with hotel department heads and MOD's to ensure hotel security. * Participate in resort investigations as needed. * Assist Chief Engineer in maintaining key control procedures. * Interview, hire, train, and evaluate staff performance. * Take immediate actions on security related issues. * Stay informed of local criminal activity that may impact resort. * Handle guests who may be under the influence or incapacitated. * Maintain a basic understanding of accounting procedures and develop security department budget. * Project a confident, enthusiastic and helpful attitude. * Remain calm in stressful situations and be seen as a strong leader throughout the hotel. Qualifications: * College degree or relevant courses in safety and security preferred. * Previous Law Enforcement, Military, Healthcare, or Hospitality related Risk Management experience. * Basic First Aid training required. * Knowledge of hotel operations, security and safety programs, and hospitality law. * Leadership skills to motivate and develop staff. * Ability to set priorities, plan, organize, and delegate tasks. * Strong written communication skills to be concise and clear. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills, adaptable to different audiences.
Share this job:
