Director of Risk Management
US-CA-West Sacramento
Raley's
Req #: 20354
Type: Raley's
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Overview: Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Position Purpose As our Director of Risk Management you will be responsible for leading the enterprise-wide risk management strategy to protect company assets, ensure regulatory compliance, and support business continuity. In this role, you will oversee all aspects of risk identification, mitigation, financing, and claims management, with a focus on operational, financial, and legal exposures inherent in a high-volume retail environment. You will manage insurance procurement, self-insurance programs, and litigation strategy, while partnering with internal stakeholders and external vendors to optimize risk outcomes. Responsibilities: What You'll Do & How You'll Make a Difference Risk Strategy & Governance * You will lead the development and execution of the company's risk management framework, including risk assessment, control, and financing strategies. * Identify and evaluate enterprise risks across retail operations, distribution, logistics, and corporate functions. * Advise senior leadership on emerging risks, mitigation strategies, and regulatory compliance. Insurance & Risk Financing * Direct the negotiation and purchase of all Property, Casualty, Auto, Financial, and Specialty insurance programs. * Manage self-insured retention programs and evaluate alternative risk financing solutions. * Oversee policy renewals, broker relationships, and third-party administrator (TPA) contracts. Claims & Litigation Management * Supervise the administration of Workers' Compensation, general liability, auto, and property claims. * Coordinate legal defense strategy for litigated claims, including mediation, arbitration, and settlement negotiations. * Serve as the primary liaison with defense counsel, insurers, and claims administrators. Contractual Risk & Compliance * Review leases, vendor contracts, and estoppels for insurance and indemnity provisions. * Ensure appropriate insurance coverage for events, store operations, and new business initiatives. * Partner with Legal, Real Estate, and Operations teams to manage contractual risk. Data Analytics & Reporting * Develop and maintain risk management information systems (RMIS) to track claims, analyze trends, and forecast losses. * Provide actionable insights through dashboards and reports to support decision-making and performance improvement. Leadership & Collaboration * Lead a team of risk professionals and oversee daily departmental operations. * Collaborate with Finance on budgeting, reserves, and financial disclosures related to risk programs. * Act as a business risk advisor to Operations, IT, and Store Support teams. Qualifications: Who You Are * Passionate about risk management principles, with a deep knowledge of regulatory compliance (OSHA, ADA, state laws). * You are familiar with mediation, arbitration and settlement negotiations. * A collaborative problem-solver who thrives in a fast-paced, evolving environment. * A strong communicator with the ability to influence and align cross-functional teams, including executive leaders. * You are motivated by high standards, continuous improvement, and delivering exceptional results. * You have the ability to influence senior leadership and drive enterprise-wide risk initiatives. * You are analytical and use data to forecast losses, identify trends, and support strategic decisions. Must Haves * Bachelor's degree in Business, Finance, Risk Management, or related field; minimum 10 years of progressive risk management experience, preferably in retail, grocery, logistics, or distribution. * Proven leadership experience * Experience with multi-location operations and store-level risk controls. * Hands-on experience managing claims administration, TPAs, and litigation strategy. * Experience with self-insured retention (SIR) and captive insurance programs is a plus. * Experience in reviewing leases, vendor contracts, and indemnity clauses. * Preferred ARM (Associate in Risk Management), CRM (Certified Risk Manager), CPCU (Chartered Property Casualty Underwriter), CIC (Certified Insurance Counselor), or RIMS-CRMP (Certified Risk Management Professional) Permanent residency in California or Arizona is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Arizona.
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