Director of Outlets

				Overview:

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Director of Outlets is to ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel's Food and Beverage Outlets to include: Barchetta, Hidden Key, Reef 76, Leeward Market, Restaurant In Room, Fair Ketch, High Tide, and Ibis.  

Responsibilities:

* Responsible for planning, evaluating, organizing, and directing the activities of all hotel restaurants and bars to include managers, and hourly staff.
* Ensures that all policies, procedures, and guidelines are followed by department personnel.
* Ensures that all departments meet all federal, state, and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
* Knowledge of Tennessee liquor laws. Strong familiarity with beer, wine, and spirits; local knowledge preferred.
* Provides the necessary training, motivation, and leadership for all department personnel.
* Responsible for the department's service scores, as measured by guest satisfaction surveys.
* Responsible for all administrative duties which are necessary in the functioning of the department.
* Consistent maintenance of/and refinement of service standards.
* Correlation of all restaurant's P & L statements, and financial information monthly.
* Assists Outlet Managers and Chef de Cuisines in refinement of successful daily menu specials.
* Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all front of house operations.
* Assure unit management development through well planned cross training programs.
* Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
* Consistent maintenance of environments of all outlets and related areas.
* Maintenance of all outlet key control procedures.
* Supervises end of month inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.
* Assures daily menu abstracts are completed and summarized.
* Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
* Maintenance of adequate china, silver, and glass inventories for all outlets through communication with Executive Steward.
* Maintenance of adequate linen inventories for all outlets through communication with Laundry Manager.
* Assures full adherence to forecasted productivity ratios by approving all weekly schedules prior to submittal to the Director of F&B.
* Attends daily and weekly food and beverage meetings.
* Performs any other duties assigned by management.

Qualifications:

* Minimum of 5+ years progressive experience in Food & Beverage Management.
* Leadership experience in a full service, large convention hotel, or four diamond hotel operation strongly preferred.  
* Must have extensive hands-on food and beverage knowledge and experience including managing multiple outlets, banquets, inventories, menu development and P&L responsibilities.
* Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.
* Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
* Must have the ability to delegate, effectively train and coach a team with diverse talents.
* Must have proven selling, negotiating and presentation skills.
* Must have highly developed customer service skills with strong attention to detail.
* Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
* Must possess a valid TIPS certification, or have the ability to obtain a valid TIPS certification.
* Serve Safe certified food manager, preferred.
* Maintain a professional business appearance, attitude, and performance.
* Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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