Director of Conference Service
US-NY-New York
Management
Req #: 67787
Type: Full-Time
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Overview: Responsible for all aspects and functions of Convention Services at Romer Hell's Kitchen and Kimpton Theta in accordance with Hotel standards. Coordinates arrangements and details for clients' functions. Responsibilities: * Anticipate client and individual guest needs associated with execution of event * Resolve complaints and requests to client satisfaction. * Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements. * Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget. * Manage group room blocks up until contracted "cut off" * Prepare accurate deposit invoices * Review Final bill for completeness and accuracy. * Prepare and distribute, in a timely manner, accurate Banquet event orders. Qualifications: * Minimum (2) two years of college, degree desirable. * Excellent written and oral communication skills. * At least 2 years experience in a similar position in similar operation preferred. * Experience with Delphi * Experience with Microsoft Office- particularly Word, Excel, and Powerpoint * Catering sales experience preferred * Knowledge of Superior relationship-building skills and able to effectively network. * Fluency in a foreign language preferred
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