Director of Beverage and Activations
US-HI-Honolulu
Management
Req #: 78712
Type: Full-Time
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Overview: The Director of Beverage and Activations is responsible for coordinating, supervising and directing property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: * Leads all food & beverage operations across restaurants, bars, banquets, and special venues, ensuring consistent service standards. * Drives financial performance through budgeting, forecasting, cost control, menu engineering, and revenue optimization. * Maintains a strong daily presence in the operation, supporting teams, resolving issues, and ensuring smooth execution across a large, spread‑out property. * Recruits, trains, and develops managers and staff while fostering a positive service culture and ensuring compliance with safety and sanitation standards. * Oversees supply chain and inventory planning, proactively managing the logistical challenges of island operations. * Partners with culinary, sales, and marketing teams to enhance guest experience, develop programming, and execute events and banquets. * Implements strategic initiatives to improve efficiency, sustainability, guest satisfaction, and overall F&B quality. Qualifications: * At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience. * Must be proficient in Windows, Company approved spreadsheets and word processing. * Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. * Long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, including wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. * Maintain a warm and friendly demeanor at all times.
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