Director, Hackensack University Medical Group, Surgical - Physician Practices
US-NJ-Hackensack
Hackensack Meridian Health
Req #: 166815
Type: Full Time with Benefits
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Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Director, HUMG Physician Practices is responsible to direct the operational, financial and clinical aspects of the physician practices of the Departments of Surgery, Urology and others as may be assigned. Monitors billing, revenue, and expenses and creates action plans as necessary. Accountable for the provision of the highest quality care, patient satisfaction, and team member engagement. Reports to the Director of Practice Operations of the Physician Services Division with matrix accountability to the Chairs of the Departments. Will handle operations for Thoracic, Colorectal, Breast, Urology Surgical Practices at both Hackensack University Medical Center and Palisades Medical Center ( North Bergen) Responsibilities: A day in the life of a Director, HUMG Physician Practices at Hackensack Meridian Health includes: * Directs the day-to-day operational activities of assigned practices. Works with practice managers to ensure practices run effectively and efficiently and according to HMH policies and protocols. Uses indicators to measure performance. * Develops practice operating and capital budgets. Monitors expense and revenue variances to budgets and implements action plans to ensure financial targets are met. * Evaluates feasibility, cost, and priority of personnel, equipment and supply requests. * Ensures open communication with physicians, team members and leadership. Provides regular reports on individual and division/department metrics. Engages with providers and support staff to build collaborative/team work environment. * Monitors and oversees cash collections process for inpatient and outpatient practices. Ensures associated process and compliance standards are met. * Monitors insurance plans for accurate provider payments. * Ensures high level of patient satisfaction. Identifies and implements ways to improve service provided to patients/families. Addresses patient satisfaction issues. * Recruits, hires, trains, conducts performance evaluations, counsels, disciplines and terminates direct reports as needed. Works to develop an engaged team. Develops abilities of managers. * Develops initiatives to provide care that is patient centered, state of the art, and evidence based. Demonstrate innovation in the structure, processes, and outcomes that are critical for excellence in patient management. Monitors and reports on quality outcomes. * Develops multidisciplinary care through the involvement of specialists from a variety of disciplines focused on efficiency of operations, effective use of resources and improving patient outcomes. * Analyzes data relative to current, new and expanded services; HCAPS, patient satisfaction, physician satisfaction, volume, etc. * Identifies need for new providers. Works with Chairs and other leadership to develop business plans and with Physician Recruitment in the recruitment and onboarding process. Monitors and tracks the credentialing process of new physicians, APN and physician assistants and R.N.'s. * Based on approved business plans, develops new office sites. * Develops personal and team's professional career growth through active participation in professional groups, networking with peers, locally and nationally. Participates with professional groups and maintains membership in MGMA, ACHE, etc. * Ensures compliance with all regulatory requirements, i.e. State, Federal, Joint Commission, etc. Qualifications: Education, Knowledge, Skills and Abilities Required: * Bachelor's degree from four-year College or university. * 5 plus years administrative/managerial experience or equivalent combination of education and experience. * Private practice and academic setting experience. Education, Knowledge, Skills and Abilities Preferred: * Masters Degree Administrative Science and or Masters of Public Health. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!