Director, Enterprise Resource Planning (ERP) - Digital Technology Services
US-NJ-Edison
Hackensack Meridian Health
Req #: 163121
Type: Full Time with Benefits
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Overview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Director of Digital Technology Services (DTS) Enterprise Resource Planning (ERP) Programs implements and manages ERP systems and their integration with other platforms as part of DTS at Hackensack Meridian Health (HMH). Provides leadership and direction for program management, enterprise systems, and support teams. Responsible for leading all aspects of program and systems management, configuration, and support, including architecture, integration across systems, resourcing, planning, and executing all activities and for the quality of deliverables. Understands the processes performed by the relevant functional business areas and effectively leads discussions with the business to identify, plan, and execute the delivery and support of technology solutions to enable business processes. Position will be on-site in Edison, NJ. Position requires experience with Workday implementation. Responsibilities: A day in the life of a Director Enterprise Resource Planning (ERP) Programs at Hackensack Meridian Health includes: * Manage the implementation of the ERP (tbd) Solution. * Ensure all development teams are working together and communicating effectively. Communicate with the teams to ensure they understand what is required of them. * Coordinate with operational and technical teams to gather, translate, and implement business requirements while ensuring the ERP platform meets operations needs. * Manage overall systems design, architecture, deployment, support, and all life-cycle management activities, methodologies, and processes. * Manage project activities and costs and interact with project leads internally and externally to ensure adherence to timelines and budgets. Ensure that a robust governance is defined and followed. * Accountable to the project sponsor and the steering committee as it relates to budgets, timelines, and progress. * Lead application analysis assignments, including detailed project plans, user interviews, definition of business requirements, research of manual/automated applications, and recommendations for supported functional business areas. * Partner with functional leaders to ensure needs and priorities are well understood and aligned. * Create and implement best practices for support and life-cycle management, including but not limited to policies, processes, and procedures. * Ensure teams have appropriate product and technical specifications, direction, and tools to deliver solutions in line with user expectations and establish realistic estimates for timelines, ensuring projects remain on target to meet goals. * Recruit qualified technical resources and ensure appropriate training as needed. * Actively engage with technical architects to ensure the system is designed to meet strategic architecture requirements, provide functional flexibility, and support the efficient growth of the business. * Provide regular updates on the status of development activities, incidents, and other events that impacted system performance and availability. * Participate in discussions and decisions with the Steering Committee. * Help manage the design, development, and implementation of the post-go-live Sustainment team that will support the ongoing management of the ERP solution post-go-live. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: * Bachelor's degree in Computer Science, Information Systems, Business, or equivalent four (4) years of experience. * Minimum 7+ years (which increases to 11+ years if no degree) of experience in an enterprise systems management role, managing support and technical staff. * Minimum 7+ years of extensive ERP systems design, implementation, and management experience. * Thorough understanding of the ERP functional and technical landscapes, including the integration of Financials with other areas of the enterprise. * Diverse enterprise systems implementation and management background. * Demonstrated understanding of ERP systems. * Excellent project/program management experience. Emphasis on effective resource deployment and management of multiple projects of diverse scope in a cross-functional environment. * Strong business acumen in managing project costs, developing business cases, and delivering cost-effective solutions. * Ability to think strategically and comfortable working in a matrixed environment. * Takes responsibility and accountability with a strong attention to detail, thorough and meticulous. * Ability to motivate teams to produce quality solutions within defined timeframes and simultaneously manage several projects. * Commit to listening to understand others, act on ideas and suggestions, share relevant and accurate information, and provide timely feedback. * Excellent written and verbal communication skills. Able to present ideas clearly at all levels of the organization to achieve the required results. * Ability to work under pressure within tight timeframes and deadlines. * Projects enthusiasm, motivation, and a desire to learn. * A problem-solver who can think laterally and logically. * Ability to adapt quickly to organizational changes and with applications and software. * Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms. Education, Knowledge, Skills and Abilities Preferred: * ERP experience in Financials and HR is highly preferred. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
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