Overview:
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Responsibilities:
This Director, Product Operations role at EchoStar involves leading strategic operational priorities, managing business performance, and optimizing supply chain operations. The position requires a leader who can partner with executive leadership, drive decision support, manage complex supply chains, and foster cross-functional collaboration.
Key Responsibilities:
* Business Management:
* Partner with executive leadership to drive strategic operational priorities, track performance, and ensure accountability with the organization
* Develop and manage business performance dashboards, KPIs, and executive reporting
* Champion business planning, opportunity funnel management and drive operational cadence (e.g., leadership meetings, OKRs, cross-functional alignment)
* Drive decision support and scenario planning with finance, product and P&L teams
* Supply Chain & Management
* Lead supply chain strategy, including procurement, demand/supply planning, logistics, and inventory management
* Optimize cost, quality, and delivery across the supply chain, balancing risk management and resilience
* Build and maintain relationships with suppliers, contract manufacturers, and logistics providers
* Oversee supply chain systems, process improvements, and digital transformation initiatives.
* Leadership & Collaboration
* Manage and develop a high-performing team across business management and supply chain functions
* Partner with product, operations, and sales teams to ensure supply alignment with customer demand
* Act as a key liaison to executive leadership, presenting updates, risks, and recommendations
Qualifications:
Education and Experience:
* Bachelor's degree in Business, Supply Chain Management, Operations, or related field (MBA preferred)
* 10+ years of experience in business management, supply chain, or operations leadership roles
* Experience leading digital supply chain transformation or ERP/S&OP implementation is a plus
Skills and Qualifications:
* Proven track record in managing complex supply chains and scaling business operations
* Strong financial and business acumen, with ability to translate strategy into execution
* Excellent communication, executive presentation, and stakeholder management skills
* Collaborative, data-driven, and resilient leader with strong problem-solving ability
Visa sponsorship not available for this role
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