Director, Benefits
US-TX-Dallas
Careers (External)
Req #: 16424
Type: Full Time
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Overview: Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Director, Benefits based in Dallas, TX, at our National Center office. This position will work in a hybrid setting (in the office 1-2 days a week and as needed) in our Dallas office. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs. Responsibilities: We are seeking a forward-thinking, strategic Benefits Leader to develop and execute a comprehensive benefits strategy that aligns with our business goals and supports the evolving needs of our workforce. This role will oversee all aspects of benefits administration, including health and welfare plans, retirement programs, leave policies, and regulatory compliance. The ideal candidate will bring deep expertise in benefits design, vendor management, employee engagement, and team leadership. This is a highly collaborative role that partners with HR, Finance, Legal, and external vendors to ensure a best-in-class benefits experience for our employees. Strategic Benefits Management * Design and implement a long-term, data-driven benefits strategy aligned with company values and business objectives. * Conduct benchmarking analysis and market research to ensure benefits offerings remain competitive and attractive. * Drive annual benefits renewal, vendor negotiations, and plan design improvements. * Analyze benefits utilization, cost trends, and employee satisfaction data to guide decision-making. * Collaborate cross-functionally to ensure alignment with company policies and workforce needs. Vendor & Program Oversight * Evaluate, select, and manage benefits vendors and brokers, ensuring service quality and cost-efficiency. * Lead regular business reviews with vendors to ensure alignment with service-level expectations. Compliance & Regulatory Oversight * Ensure full compliance with federal, state, and local benefits laws (e.g., ERISA, ACA, HIPAA, COBRA, FMLA). * Proactively monitor regulatory changes and implement timely program updates as needed. * Maintain accurate records, reporting, and disclosures in accordance with compliance standards. Employee Experience & Communication * Lead the annual open enrollment process, including planning, communications, and execution. * Develop employee education initiatives to improve understanding and engagement with benefits programs. * Serve as a subject matter expert and escalation point for complex benefits inquiries or concerns. Leadership & Team Development * Lead, mentor, and grow a high-performing team of benefits professionals. * Foster a culture of collaboration, continuous improvement, and professional development within the team. * Delegate operational tasks while maintaining strategic oversight of all benefits initiatives. Want to help get your resume to the top? We are looking for your expertise in the following areas. Qualifications: * A bachelor's degree in human resources or equivalent work experience. * Minimum Three (3) years of experience developing and delivering comprehensive health and welfare, leave, retirement, and related benefit programs. * Minimum Three (3) years of experience in supervisory, leading, and mentoring benefits staff. * Experience, comprehensive knowledge, and skills in HRIS systems such as Workday. * Ability to work and communicate with all levels of the organization's leadership with a strong collaborative approach. * Excellent verbal and written communication skills. * Strong change management and project management skills. * Ambition and ability to work well within a multifaceted and growing environment. * High attention to detail, customer service oriented, and deadline-driven. * Proficient in Microsoft Office Suite especially Excel. * Proficient with analytics applications such as Google Docs. * Proven ability to study, analyze, and understand business problems, and generate solutions; motivated by the challenge of discovering the root cause of issues and crafting simple and sophisticated solutions. Here are some of the preferred experiences: * Experience in a non-profit environment. * Proficient in Workday HRIS and related systems. * HR certification such as PHR, SPHR, CBP, or CEBS.
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