Dim Amb Trnr III & NHCC
US-NC-Winston-Salem
External
Req #: 108823
Type: Full-Time
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Overview: The team member provides Epic training and support for Novant Health Medical Group (NHJMG) and Novant Health Community Connect (NHCC) employees and enhances team member competency in Epic documentation. Serves Novant Health Medical Group and Novant Health Community Connect as a top tier trainer in Epic ambulatory applications that supports the electronic medical record through the ongoing delivery of live and virtual classroom training and monitoring of the Dimensions Ambulatory Training Program. Serves as a training liaison for the NHCC. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities: It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. * Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. * The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. * All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications: * Education: 4 Year / Bachelors Degree required. * Experience: Minimum four years of training experience with Epic applications required. * Licensure/Certification: Credentialed and actively training all of the following Epic Ambulatory applications (EpicCare, Cadence, and Resolute). required. * Additional skills required: * Knowledge of current and future trends/practices in education and training. * Possess strong interpersonal relationship and customer service skills with ability to understand the customer's needs and expectations. * Experience in development of learning plans, knowledge in principles of adult learning and teaching methods/models, and training experience in the classroom and virtual settings. * Proficient in office and AV equipment. * Demonstrates leadership and consultative skills, delegation and communication skills, and resource management. * Delivers training as the expert application trainer for new and existing team members. * Ability to drive/travel to multiple locations/facilities in multiple markets as needed, and successfully manage multiple ongoing training and support projects. * Additional Skills/Requirements (preferred): Provides professional consultation regarding Epic applications for NHCC clinics. Assists with optimization of applications with NHCC while in the field. Provides support during Epic upgrades and new functionality to NHMG and NHCC.
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