DevOps Engineer 2

				Overview:

Overview

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for the position of DevOps Engineer 2

As part of our hiring plan to establish a new Ops Readiness team, we are looking for a hands-on and proactive DevOps Engineer 2. This role focuses on enabling operational excellence across engineering teams through automation, CI/CD best practices, and platform reliability.

You will work with modern DevOps tooling, especially in Kubernetes (EKS) and cloud-native environments to help teams ship confidently and own their production environments. This is a great opportunity for someone with 4+ years of experience who wants to drive meaningful improvements across CI/CD, infrastructure-as-code, monitoring, and deployment strategies.

Responsibilities:

Team Objectives - Ops Readiness

The Ops Readiness team will play a strategic role in:

* Bridging the gap with other interal operations team, aligning on operational tooling and practices
* Providing hands-on support for strategic initiatives, ensuring reliability and scalability
* Driving complex operational initiatives, including resilience, observability, and incident management
* Fostering a DevOps culture, helping product teams build confidence and ownership in production systems

Position Responsibilities

* Build and maintain CI/CD pipelines that support frequent, reliable delivery of applications
* Automate infrastructure provisioning using tools like Terraform and CloudFormation
* Deploy and manage Kubernetes (EKS) clusters and containerized services
* Implement and improve monitoring, alerting, and logging systems to ensure high availability and visibility
* Collaborate with cross-functional teams to develop deployment strategies, troubleshoot issues, and support product delivery
* Participate in incident response, root cause analysis, and postmortem documentation
* Maintain internal documentation and operational runbooks for deployed environments
* Support and contribute to platform improvements related to performance, security, and cost optimization
* Assist with upgrades, configurations, and integration of automation into development workflows
* Stay current on DevOps best practices and advocate for their adoption within the team
* Participate in technical discussions, design reviews, and knowledge sharing sessions

Qualifications:

* Bachelor's degree in Computer Science or related field.
* 4+ years of experience in DevOps, Site Reliability Engineering, or related infrastructure roles
* Solid hands-on experience with Kubernetes (EKS preferred) and container orchestration tools
* AWS services
* Proficiency with CI/CD tooling (e.g., GitHub Actions, Jenkins, GitLab CI/CD, ArgoCD)
* Strong scripting skills (e.g., Bash, Python, or similar)
* Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation
* Familiarity with Linux and/or Windows system administration
* Experience managing cloud infrastructure in AWS or similar platforms
* Exposure to configuration management tools (e.g., Ansible, Puppet, Chef)
* Experience supporting enterprise web applications and troubleshooting production issues
* Strong communication and documentation skills; able to work across teams and disciplines
* Highly organized, resourceful, and able to manage multiple priorities
* Or an equivalent combination of education and experience sufficient to perform the duties of the role

Competencies

* Action Oriented
* Collaborates
* Communicates Effectively
* Customer Focus
* Ensures Accountability
* Instills Trust
* Nimble Learning
* Optimizes Work Processes
* Manages Complexity

Hyland's Offering

We're proud of our culture and take employee engagement seriously. By listening to employees' feedback, we're able to provide meaningful benefits and programs to our workforce.

* Learning & Development- development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees.
* R&D focus - cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow.
* Work-life balance culture- flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! 
* Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
* Community Engagement- Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs.
* Diversity & Inclusion- employee resource groups, inclusion benefits and policies
* Niceties & Events- snacks and beverages, employee referral program, birthday, baby gifts, constant incentives, and employee programs 

 If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work - connect with us!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
			

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Hyland Software