Department Coordinator 3 (Eastern/Central located)

US

Hyland Software

Req #: 13578
Type: Regular Full Time

Hyland Software

				Overview:

The Department Coordinator enables Product senior leadership to operate efficiently and effectively by ensuring executive‑ready communications, well‑run meetings and events, and consistent operational follow‑through. The Department Coordinator 3 acts as a trusted operational partner, translating priorities into organized execution across presentations, projects, processes, and people.

Responsibilities:

* Provide PowerPoint support to the CPO Product senior leadership team - e.g. creating and formatting presentations for board reports, Hyland all hands meetings, Product department meetings, etc.
* Support event and conference preparation for the Product attendees - e.g. CommunityLIVE, Sales Kick Offs
* Lead small projects from planning through delivery.
* Maintain and update communication vehicles - e.g. distribution lists, teams channels, contact lists, Hyland hub portals, etc.
* Lead department events and meetings, managing logistics, attendance, documentation, technical operations, session recording, and follow-up communications.
* Develop end-to-end process, procedure, or technical documents for team/department.
* Support new employee onboarding in the Product Org by maintaining accurate onboarding data and sending timely communications
* Support employee enablement/education - e.g. maintain Product Academy by performing quarterly reviews to ensure information is kept up to date by respective owners.
* Support change management and communication activities for department initiatives, ensuring timely and effective information sharing and team engagement. - e.g. NPI process, product operating model (SVPG)
* Manage complex daily department activities to maximize team efficiency and achieve team established goals
* Manage incoming and outgoing mail, shipping and receiving
* Maintain common spaces for appearance and functionality
* Manage office supplies and maintenance of storage areas
* Provide support to team members including staff travel arrangements, and expense and time tracking
* Develop meeting agendas, schedule department meetings, document proceedings and distribute minutes
* Liaise with other areas to resolve information or project requests by department staff
* Coordinate budget preparation and expense management activities
* Fulfill work requests from department staff in timely and accurate manner
* Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
* Compiles and analyzes complex information and develops reports, proposals, or documents
* Create and edit correspondence, spreadsheets and presentations
* Actively contribute to meetings with management, staff and peers
* Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements
* May interact with clients to obtain information, verifying schedules and for other department relevant activities
* Assist with marketing efforts and development of client proposals

Qualifications:

* High School diploma or equivalent
* In depth knowledge and use of PowerPoint
* Significant experience as a Department Coordinator, project manager or event coordination
* Capable of identifying and completing tasks independently with a sense of urgency and ownership
* Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
* Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
* Keen attention to detail
* Demonstrated success at maintaining high personal work standards
* Demonstrated ability to handle sensitive information with discretion and tact
* Proficient with Microsoft Windows and Microsoft Office Suite
* Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests

The salary range for this role is $68,000 - $78,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.
			
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