Dental Practice Supervisor

				Overview:

We are seeking a high-performing dental professional to provide leadership support across our offices in Haverford, Media, and Wyncote, PA, with a clear pathway to step into a Practice Manager role as business needs evolve.

This role is ideal for individuals with a strong background in dental office operations-particularly those with experience as a Treatment Coordinator or Patient Service Representative-who are ready to grow into a leadership position. While prior supervisory experience is a plus, we are primarily seeking candidates who demonstrate leadership potential, strong operational awareness, and the ability to drive both team performance and patient experience.

In this position, you will serve as a key point of contact for office teams, partnering closely with leadership to ensure effective communication, consistency across locations, and overall operational support. The ideal candidate is highly organized, adaptable, and confident in managing multiple priorities, while leading in a positive, solutions-oriented manner.

Responsibilities:

The following office Supervisor duties are noted; however, other duties may be assigned:

* Drive office performance by managing patient scheduling, staff productivity, collections, receivables, referral processes, and overall operational efficiency
* Oversee office financials, including budgeting, supply management, lab expenses, and labor costs
* Support new patient growth through marketing initiatives, patient experience, and case acceptance strategies
* Recruit, hire, and develop high-performing teams focused on delivering exceptional patient care
* Provide leadership and ongoing performance management, including coaching, feedback, and development planning
* Serve as a key communication liaison between leadership and office teams to ensure alignment and consistency across locations
* Manage administrative operations including reporting, deposits, payroll, bonus tracking, accounts receivable, and invoice processing with accuracy and timeliness
* Ensure compliance with all regulatory requirements, including OSHA standards, and maintain accurate patient records and documentation
* Oversee insurance and payment processes, supporting team members to ensure accuracy and efficiency
* Maintain a safe, clean, and fully operational office environment, addressing issues proactively
* Partner closely with doctors to foster a collaborative, high-performing leadership environment
* Address patient, team member, and provider concerns with professionalism and urgency

Qualifications:

Education & Experience

* Extensive experience in a dental office environment (Treatment Coordinator, PSR, or similar role)
* Demonstrated leadership ability, with or without formal management title
* Strong working knowledge of dental insurance, treatment planning, and case acceptance
* Proven ability to manage patient relationships and support office performance
* Highly organized, detail-oriented, and solutions-driven
* Willingness to travel to support multiple locations, including Bonita Springs (travel reimbursement provided)

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. 

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