Deli Hotbar Cook
US-WI-Janesville
Careers
Req #: 48495
Type: Part-Time
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Overview: Join Our Festival Foods Team as a Deli Hot Bar Cook! Job Title: Deli Hot Bar Cook FLSA Status: Hourly Reports To: Deli Department Manager Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we'd love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests. At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love! Responsibilities: What You'll Do: As a Festival Foods Deli Hotbar Cook, you will: * Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. * Offer Assistance: Help guests find items, answer questions, and provide deli recommendations. Your friendly demeanor and knowledge of food service will enhance their shopping experience. * Service Excellence: Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude. * Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules. * Hot Bar Display: Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking. * Temperature & Quality Control: Collect food temperatures and maintain hot food logs to ensure safety and quality standards. * Efficiency & Organization: Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests. * Guest Concerns: Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution. * Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences * Support the Team: Other duties as assigned What We're Looking For: To excel as a Deli Hot Bar Cook, you should have: * Experience & Skills: Ability to interact tactfully with guests and personnel, with good oral and written communication skills. Experience in fast food, deli, or restaurant environments will be valuable. * Safety Knowledge: Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more. * Food Knowledge: Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment. * Technical Skills: Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively. Physical Demands & Work Environment: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions. * Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor) * Ability to lift up to 50 pounds * Bending, kneeling, standing in plan for long periods of time. Work Schedule: This is an hourly position available for part-time or full-time hours. The schedule may include weekdays, weekends, and holidays based on business needs. Ready to make a difference at our deli and bring your culinary skills to the table? Apply now and join Festival Foods as a Deli Hot Bar Cook! Qualifications: ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist guests with finding items, answer questions and provide deli recommendations * Provide excellent services to all guests * Receive, prepare, and fulfill guest orders and other special requests * Addresses guest concerns and resolves issues by practicing the boomerang principal * Oversee hot bar and maintains high quality conditions * Collects food temperatures and maintains all hot food logs * Ensures that the shrinking of items follows proper protocol * Garnishes hot bar to attract guests to deli selection * Prepares meals for the hot bar based upon the deli production schedule * Organize, stock, clean, and label hot bar efficiently * Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences * Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to deal tactfully and effectively with guests and all personnel * Good oral and written communication skills * Complete understanding of all safety requirements and company safety policies * Knowledge of perishable food * Requires proper training and knowledge of the following equipment/procedures: slicers, dishwasher, baler, oven, trash compactor, fryer, hot bar, soup holders, stove top, cook and hold, blaster, and chiller, etc. * Ability to work at a fast pace and multitask PHYSICAL DEMANDS AND WORK ENVIRONMENT * Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor) * Ability to lift up to 50 pounds * Bending, kneeling, standing in place for long periods of time WORK SCHEDULE * The Deli Hot Bar position is a part time or full time, hourly position * Schedule may include weekdays, weekends, and holidays
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